Abacus Nursery and Childcare Ltd, Craythorne Lane, New Romney, Kent, TN28 8BL

Registered in England: No 5477383 - Charity Number 1111536 - Ofsted Registration Number EY309870


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As a totally independent nursery established in 2005, the company is run by a Board of experienced Directors, who give their time on a 100% voluntary basis. On a daily basis the setting is managed by an extremely able Director of Setting and Deputy Manager, who are supported by a great team of practitioners.. As our Ofsted Report explains “Children make outstanding progress, because the staff share an excellent understanding of how to meet the needs of the all the children”

However, we are very conscious that from time to time things may go very well, or on the other hand, not as well as you would wish. It may be that staff have excelled in their duties, or perhaps have failed to meet the standards you have come to expect or should receive. Maybe we have incorrectly invoiced you for something, or you feel you have an idea which will benefit the setting, then this is where you can have your say.

Whatever you send us via this route, we guarantee will be read, will be taken note of and will be followed through.  You will receive a response to let you know the outcome of the follow up – be it good or bad.

Your feedback is very important to us.  Without it we could be missing a vital piece of information, which could improve and enhance the setting for everyone.